The Utah County DMV is a nightmare

As I said above the Utah County DMV is a nightmare. While technically there are two here in Utah County, the second one which is in Provo is an express office where you can only do certain things such as drivers license renewals. Since I'm new to the state and have never had a Utah drivers license I had to go to the one in Orem to switch my drivers license to a Utah drivers license.

So when I finally find the DMV (where they have it in Orem is difficult to find and its easy to get lost trying to find it) first I had to fill out a form and then wait in line for close to 45 minutes at the information desk to say that I was new to the state and needed to switch my drivers license over from Arizona. I had to have two proofs of address, my Arizona drivers license, and my social security card and some other form of proof of citizenship. This wasn't an issue as I had brought a copy of my Birth Certificate and my US passport just in case but I didn't need my passport. For my two proofs of address it actually was easier than I thought it was going to be. I just needed a current paystub with my address on it and then I got a statement from my bank with my name and address on it.

Since I had everything I needed, they had me sit down in front of a camera and took my picture and then they gave me a number and had me sit down. 30 or so minutes later my number was called and I had to go up to another counter and show my documents again and they scanned them in there though the guy who scanned my documents said "so your from the doctor state huh?" (I was born in Maryland) When he saw I was confused he asked me what the abbreviation for Maryland was and explained that that was how he remembered the abbreviation. Then I had to pay 30 dollars and go over to another counter to get signed into a computer to take a written test which personally I think was illogical as I had a current US drivers license from a neighbouring state but since I already had a drivers license it was open book and I only missed one question so of course I passed. Then I went back to the counter and they printed off my temporary paper license because they mail your actual license to you several weeks later as I was told. So I switched my license over last week and they told me my actual license would arrive in 3-4 weeks then so I have about 3 weeks more to wait.

So in my opinion Utah needs to add at least 2 more DMVS to Utah County with at least one in the Southern end of the County around Spanish Fork and they all need to be full service DMVS. Also in my opinion they should print out your actual license at the DMV and not just a temporary paper one and then mail you the real one several weeks later. Save yourself some money Utah, you've already set up your schedules so government offices are only open 4 days a week so why not just get card printing machines installed at the DMVs and save yourself some money on postage?